Operations
Every location side by side, same-store year over year, cancellations by reason and trends, to judge performance and decide what to do next.
Tempo Suite
One portal for every role in your company.
- Operations, marketing, front desk, managers, teachers and HR each see their own numbers, from your own data warehouse.
- Access follows each person's job. Nobody sees more than their role needs.
- Tempo's next tier
- Your data stays in your warehouse
- Quoted once we've seen your company
The dashboard
Every location's numbers, compared and explained.
Members
Active members, this year against last.
Each location's members day by day, with last year's line beside it, for one location or all of them.
Comparison
Every location side by side.
Members, growth, cancellations, attrition, intro offers, sales and attendance in one table, shaded from best to worst, for any date range.
Intro offers
Follow new clients from first visit to membership.
Every step from intro offer to membership against the prior period, with the step that loses the most clients named.
Attendance
Attendance, classes held and the teachers behind them.
Class size and client retention ranked by teacher, with a flag on anyone who needs attention.
For each role
The pages each team opens every morning.
Schedule
See which class times fill and which sit half empty.
Fill rate by weekday and hour, for one location or all of them. Narrow it to a class style or a teacher, and open any slot for the classes behind it.
Utilization
Classes, visits and fill rate for any slice of the schedule.
Choose the dates, locations, class styles and teachers; every figure shows its change against the period before and last year.
Front desk
A sales board at every location.
Goals for the day, week and month, the top three sellers, and the manager's note for the team, on the desk screen or a phone.
Commissions
Each person sees their own commission.
Sales per shift against the team, earnings by pay period, and every sale with its status, so nobody has to ask.
Approvals
Managers approve their team's commissions.
The rate card and review terms sit beside the queue. Clean sales approve in one click, and approved commissions go to payroll as one file.
Teachers
Teachers see their pay tier and how they rank.
Their score, what it takes to reach the next tier, and their rank in their location, region and company. Other teachers' names stay hidden.
Every role, its own view
One sign-in, and each person sees what their job needs.
Roles come from job titles in your HR system, so access changes when someone is promoted or leaves.
Who sees what, by role
| Role | Location dashboards | Commissions | Rank and pay tier | Marketing | Survey results |
|---|---|---|---|---|---|
| Front desk | No | Their own | No | No | No |
| Teacher or provider | No | No | Their own | No | No |
| Location manager | Their location | Approve their team | Their team | No | Their location, groups of 5+ |
| Marketing | No | No | No | Yes | No |
| HR | No | Payroll file | No | No | Company, groups of 5+ |
| Leadership | Every location | Every location | Every location | Yes | Company, groups of 5+ |
What each team gets
The whole company, at every level, on one portal.
Marketing
Spend against every new client, by channel and location, to track campaigns and shape strategy, with marketing measurement behind it.
Front desk
A sales board at each location, with goals for the day, week and month. Each person sees their own sales and commissions, approved on the commission desk.
Teachers and providers
Their own stats and rank in their location, region and company, and how close they are to the next pay tier. Other people's names stay hidden.
HR
Approved commissions go to payroll as one file, and no sale is paid twice. Staff surveys go out by email or text, with results only for groups of 5 or more.
Leadership
Leaders ask questions and get answers only from figures that tested code already calculated, within their own access, as with our AI agents.
Access and data
Your data stays in your warehouse.
Everything lives in your own secure data warehouse, and access follows least privilege: each role sees only what its job needs.
In your own warehouse
The portal reads from your own data warehouse. If you don't have one, we set one up as part of the implementation.
Access follows your HR system
Only active employees can sign in, with their work email. People who leave lose access automatically.
Least privilege
Managers see their own locations. Sensitive pages can be limited to named people. Admins can preview what someone sees but can't act as them.
One number everywhere
A person, their manager and the location board always show the same figure, worked out by the same rules.
Late data says so
If a source falls more than a day behind, the page shows a warning instead of passing old numbers off as current.
No AI in the math
Code calculates every figure. AI never sets a number: it only sorts written notes, like cancellation reasons, into categories you set, and names are removed before any model sees them.
Tempo or Tempo Suite
Start with Tempo, or bring in the whole company.
Tempo
For owners and managers.
- Dashboards for every location
- A login for every owner and manager
- Class fill, members and teachers
- Data from your booking system, hosted by us
Tempo Suite
For everyone on staff, by role.
- Dashboards for every team
- A login for everyone on staff
- Sales boards, commissions, rankings and surveys
- Data in your own warehouse
How it works
Set up once, then we keep it running.
Connect
Your booking, payroll and HR systems feed your warehouse. If you already run our Data Engine, the Suite reads from it.
Set the roles
We map each job title to what it can see and do, with you, and you approve it.
Roll out
Leadership first, then managers, then everyone, checking each figure against what you use today.
Production case study · multi-state fitness
In use across every department.
At the multi-state business where we built it, every department uses it, most of them every day. See the full case study
Questions
How is it different from Tempo?
Tempo gives owners and managers dashboards for their locations, on data we host. Tempo Suite is for everyone on staff, each by role, on your own data warehouse, with sales boards, commissions, rankings and surveys.
Do we need a data warehouse?
Yes. If you don't have one, we set it up as part of the implementation, and keeping it running is part of your quote.
How do people sign in?
With their work email. Only active employees in your HR system get in, and access ends when someone leaves.
Who sees survey answers?
Answers are confidential, not anonymous: results appear only for groups of 5 or more, and no screen shows who wrote what.
Where does AI come in?
Code calculates every figure; AI never sets a number. AI sorts written notes, like cancellation reasons, into categories you set. When leaders ask a question, it answers only from figures that tested code already calculated, and a check matches each number before they see it. Names are removed before any model sees the text.
What does it cost?
A setup fee for the implementation, including your warehouse if you need one, then a monthly fee. Quoted once we've seen your company: how many locations, people and systems.
Talk to us about Tempo Suite.
Tell us how your teams work today and which systems you use. We'll reply with how we'd set it up.